SMS Messaging Terms & Compliance

Programme Description:

This messaging programme sends appointment confirmation and reminder messages to customers who have enquired about or booked a service with Capital Landscapes through our website at www.capitallandscapes.uk, or via our enquiry and scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent.

Messages may include:

Scheduling confirmations

Appointment reminders

Rescheduling updates

Project updates and progress notifications

Customer support communications

Cancellation Instructions:

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

Support Information:

If you experience issues with the messaging programme, reply with the keyword "HELP" for assistance, or contact us directly at [email protected] or call 07716 200206 during business hours.

Carrier Liability:

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates:

Standard message and data rates may apply for messages sent to and from us. Message frequency varies based on your service usage and appointment schedule. For questions about your text or data plan, please contact your mobile provider.

Age Restriction:

You must be 18 years or older to participate in our SMS programme.

Privacy Policy:

For privacy-related enquiries, please refer to our Privacy Policy at www.capitallandscapes.uk/privacy-policy

Legal Compliance Statement:

We comply with all applicable UK laws and regulations regarding the use of SMS communications, including the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.

General Terms

This website (the "Site") is owned and operated by Capital Landscapes ("we," "us," or "our"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to services available through Capital Landscapes.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service as modified.

Intellectual Property Rights

Our Limited Licence to You:

This Site and all materials available on the Site are the property of Capital Landscapes and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorised by us. Unless explicitly authorised, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your Licence to Us:

By submitting any material to us via the Site, enquiry forms, or other digital channels (including photos, project details, and feedback), you represent that you own the material or have obtained the necessary permissions to share it. You grant us a royalty-free, irrevocable, non-exclusive licence to use such material for the purposes of delivering and promoting our services.

Disclaimers

Throughout the Site, we may provide links to third-party websites. Our linking to such sites does not imply an endorsement or sponsorship of those sites or the information, products, or services offered through them.

The information and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible under applicable UK law, we disclaim all warranties regarding the accuracy or completeness of information on this Site.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.

You agree to indemnify and hold harmless Capital Landscapes, its contractors, and employees from any claims, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation under these Terms of Service.

Quotations & Services

All quotations provided by Capital Landscapes are based on information supplied at the time of enquiry. Prices may be subject to change if the scope of work changes or if unforeseen site conditions arise. Any changes will be communicated to you before additional work proceeds.

Capital Landscapes is not responsible for any third-party products or services recommended or linked through our Site. Any dealings with third parties are solely between you and that third party.

Communications & Consent

By submitting an enquiry through our website, you consent to being contacted by Capital Landscapes via the contact details you provide. This may include phone calls, emails, and SMS messages related to your enquiry and our services. You may opt out of any of these channels at any time by contacting us directly.

Termination

We reserve the right to cease communication or withdraw services if we determine that these Terms of Service have been breached or that any interaction is inappropriate or unlawful.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Capital Landscapes
Phone: 07716 200206
Email: [email protected]
Website: www.capitallandscapes.uk

By using our website and services, you consent to these Terms of Service.